Knowledge Painter

Turn product guides into clear customer education videos

Upload help articles, release notes, implementation guides, demo scripts, and feature walkthroughs to generate precise customer-education videos with a clear task flow and product context.

Start for free

Make the workflow easier to recognise before customers need help

Who it’s for

  • Customer education teams

    You need a guide to feel like a clear path through a real task, not another article customers save for later.

    • Customer education teams
    • Customer success teams
    Typical documents:Help articlesGuides

  • Product and support teams

    You want the same explanation to help customers, new teammates, and support conversations stay aligned.

    • Product teams
    • Support teams
    Typical documents:Release notesDemo scripts

Prepare your documents

Start with the source you already trust

Turn help articles, release notes, implementation guides, and demo scripts into customer education videos that support product adoption.

  • Help-center articles
  • Release notes
  • Implementation guides
  • Demo scripts
  • Feature walkthroughs

Before you start

  • Use the current, complete source version
  • Mark the sections, steps, charts, or figures that deserve focus
  • Identify the terms, numbers, warnings, or wording that must remain

A focused path

Start from the task a customer came to complete

  1. 1

    Name the viewer’s question

    Name the customer’s starting point, the outcome they want, and the point where a feature or decision makes progress possible.

  2. 2

    Bring the source that carries the details

    Add the current source and name the sections, terms, figures, or steps that the explanation must preserve.

  3. 3

    Refine the explanation for its use context

    Have the product or documentation owner confirm that the workflow, labels, and current version details still match what customers see.

Useful next step

Use a resource or case that matches this task

Turn a current webpage or product guide into a clear next-step video

Product and customer education

Create Product and Customer Education Videos

Turn a product guide or adoption workflow into a customer education video that connects the first action to visible value.

Use this resource Webpage and help workflow

Webpage to Video vs. Screen Recording

Choose whether a current webpage should become a task-focused explainer video or stay a live screen recording of the interface.

Use this resource Product education workflow

Turn Release Notes into an Explainer Video

Turn release notes into a clear customer or team explanation by connecting what changed to the task, audience, and next action it affects.

Use this resource Source-backed case

How to turn a product adoption guide into a customer education video

See how a first-use product guide becomes a customer education video that connects the first action to visible value.

Read case design Source-backed case

How to turn a replacement manual into a clear homeowner video guide

See how a water-filter replacement manual becomes a reassuring homeowner video guide with parts, steps, and a final check.

Read case design

FAQ

Create your first explainer video